InferOwl builds the sidebar from your role, your effective permissions, and your tenant's enabled features. A hidden item usually means the role, permission, or feature requirement is not currently met.
Workspace sections
Customer navigation is grouped into Home, ATS, Communication, Owl Intel, Tools, HR & Payroll, Insights & Reports, and Administration. Empty sections are removed after access rules are applied.
Find the right workspace
- 01
Start from Dashboard
The dashboard is the default landing page for recruiters, managers, and owners. It provides the role-appropriate entry point into daily work.
- 02
Use ATS for recruiting records
Open Jobs, Candidate Pipeline, Talent, Clients, or Placements & Starts for core recruiting and placement activity.
- 03
Use Communication for conversations
Email, Calls, SMS, and Team Chat appear when their applicable feature and access rules allow them.
- 04
Use Administration for management work
Managers and owners can access workforce, audit, wallet, team, and settings areas according to route rules. Seats and billing are owner-only.
- 05
Ask an owner when an action is missing
Some pages are visible to a role while individual buttons depend on an effective permission. An owner can review workspace access and user-specific overrides.
Important access boundaries
Recruiters cannot open manager or owner routes such as team management, wallet, reports, analytics, or audit history. Managers cannot open owner-only billing, seats, general workspace configuration, feature controls, white-label settings, or role configuration.
Troubleshooting
A navigation item described by a teammate is missing.
Likely cause: Your role, an effective permission, or a tenant feature flag does not allow the item.
Confirm which account and workspace you are using, then ask an owner to review your role and access. Feature-controlled areas must also be enabled for the tenant.
Opening a saved link returns you to the dashboard.
Likely cause: The route is not allowed for your current role.
Use the matching workspace available in your sidebar or ask an owner whether your role should be changed.