InferOwl organizes navigation around your role, effective permissions, and enabled workspace features. Recruiters, managers, and owners can see different section names even when they use the same underlying recruiting records. Start from the task you need to complete and look for the named workspace within your role's sidebar.
Start from Dashboard
Dashboard is the usual entry point for recruiters, managers, and owners. Confirm that you are using the intended agency account before investigating a missing record or action. A colleague's screenshot can help identify a workspace, but it does not establish that your account should have the same access.
If you are completing recruiter onboarding, finish the required profile and communication steps first. Owners and managers use a different setup context. Individual recruiter onboarding does not configure the agency's roles, billing, or shared settings.
Find recruiting work as a recruiter
The recruiter layout uses ATS for Jobs, Candidate Pipeline, Talent, Clients, and Placements & Starts. Use these workspaces for the underlying recruiting records. Communication contains Email, Calls, SMS, and Team Chat, subject to applicable feature availability. Owl Intel provides the entry point for authorized communication evidence and its review tools.
Tools includes the available pay-package, resume, and submission tools, with individual permissions controlling visibility. HR & Payroll contains the personal workspaces allowed for your account. Empty sections are removed when none of their items are available, so not every account displays every section.
Find team work as a manager
Managers use Team Operations for the operations workspace and core recruiting records, including pipelines, jobs, talent, clients, and placements. Intelligence groups Owl Intel with permitted performance and reporting views. People & HR includes Team Members, Workforce, and the relevant HR workspaces.
The lower-frequency Workspace section contains Usage & Wallet, Audit Log, and Workspace Settings. A manager may need to expand this section to find those controls. The change in grouping helps organize management work; it does not remove the permissions required by an individual page or action.
Find agency work as an owner
Owners use Agency Intelligence for Agency Operations, Owl Intel, reporting, and performance views. Delivery groups clients, jobs, pipelines, talent, and placements. People & HR and Communication provide the corresponding agency workspaces, while Administration contains wallet, seats, billing, audit, and settings controls.
Some labels differ from a manager's layout. For example, the owner sees Agency Performance where another management layout uses Signal Analysis. Follow the named item in your own sidebar when reading a guide, and confirm the page context before changing a shared setting.
Distinguish visibility from permission to act
A visible workspace does not mean every operation is available. Creating a candidate, moving an application, sending a message, or editing a job can require a specific permission or an additional readiness check. Communication controls can also depend on the configured service and account state.
Recruiters cannot use management-only reporting, team administration, wallet, or audit routes. Owners retain owner-only controls such as billing, seats, general workspace configuration, role configuration, and pipeline settings. Managers can access permitted management settings, but an owner-only operation still needs an owner. The settings entry point itself is available more broadly than every settings page.
Resolve a missing page or action
Check the role-specific section first and expand collapsed sections. Confirm the intended account and whether the workspace feature is enabled. Then ask an owner to review the required permission and any user-specific override. Describe the task you need to perform so the owner can assess the appropriate access.
If a page opens but a button is missing or an action is rejected, report that distinction. Include the page name and visible message, without sharing credentials or using a teammate's account. Once access is confirmed, return to the task's documentation guide and complete its prerequisites before retrying.
Troubleshooting
A navigation item described by a teammate is missing.
Likely cause: Your role, an effective permission, or a tenant feature flag does not allow the item.
Confirm which account and workspace you are using, then ask an owner to review your role and access. Feature-controlled areas must also be enabled for the tenant.
Opening a saved link returns you to the dashboard.
Likely cause: The route is not allowed for your current role.
Use the matching workspace available in your sidebar or ask an owner whether your role should be changed.