The candidate import workspace supports resume batches and tabular data. Both paths include a review step so you can identify duplicates, invalid values, and incomplete records before creating candidates.

Import a candidate batch
- 01
Open Talent and choose Import
Choose Resume Upload for PDF or DOCX resumes, or Spreadsheet Import for CSV or XLSX data.
- 02
Add the source files
For resumes, add no more than 20 PDF or DOCX files to one batch. For a spreadsheet, upload one CSV or XLSX file and wait for the preview.
- 03
Map spreadsheet columns
When using a spreadsheet, match source columns to candidate fields. Review the ready, duplicate, and invalid counts before continuing.
- 04
Review exceptions
Inspect possible duplicates, low-confidence resume results, missing names, and invalid field values. Correct the source or exclude a row that should not be imported.
- 05
Commit ready records
Commit the reviewed batch. Spreadsheet import creates only rows marked ready; resume batches keep items needing attention in the review queue.
- 06
Confirm the outcome
Review the completed and failed counts, then open Talent to spot-check created records before beginning outreach or matching.
Import review is part of the workflow
Treat parsed and mapped information as a working draft. Confirm candidate identity, contact details, experience, and specialties against the source before relying on the imported record.
Troubleshooting
Resume import is unavailable.
Likely cause: Your account is missing Create candidate or Upload resume access.
Ask an owner to review both permissions. Spreadsheet import requires Create candidate access.
A file is rejected before review.
Likely cause: The file type is unsupported, empty, or the resume batch exceeds 20 files.
Use PDF or DOCX resumes in batches of 20 or fewer, or upload a valid CSV or XLSX spreadsheet.
A spreadsheet row is not committed.
Likely cause: The row is marked duplicate or invalid rather than ready.
Review the row details and column mapping, correct the source value, then preview a new import.