Help centre
Get back to the work that matters.
A record will not save? An import needs attention? Find a practical checklist for the task in front of you.
What do you need help with?
Search your issue or choose a topic to find the right guide.
10 published help articlesShowing 7–10
- Working with supportPrepare an integration support request
Describe the connection, affected operation, timing, and result so the technical team can investigate with the right context.
- Working with supportWhat to prepare before your workflow review
Bring one workflow, its owners, current systems, and a baseline question so the review can identify a useful next step.
- Candidates and importsA candidate record will not save
Check required information, resume-review issues, and partial-save messages before you try to create the candidate again.
- Candidates and importsA candidate import has skipped or failed rows
Use column mapping and row-level results to separate successful records from duplicate, invalid, or failed entries.